Terms and Conditions
For all orders via our online shop, the following terms and conditions apply.
2. Contracting party, conclusion of contract
The purchase contract is concluded with Action Sports GmbH.
Orders can be submitted to us in writing, by telex, orally, by telephone, electronically, by e-mail or Internet. The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. By clicking on the button "Proceed to checkout" you place a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within five days.
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
The following payment methods are available in our shop:
When selecting the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
Your credit card will be charged upon completion of the order.
You pay the invoice amount via the online provider PayPal. You must always be registered there or first register, legitimize with your access data and confirm the payment order to us (except guest access). You'll get more information during the ordering process.
Cash on delivery
You pay cash on delivery, adds additional 6,66 Euro to your shipping costs.
We only deliver in transit. Unfortunately, a self-collection of the product is not possible.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us to make our own claims against the carrier or transport insurance.
8. Customer service
Action Sports GmbH, Bonermühle 8, 58809 Neuenrade, Tel.: +492394/2456800, Fax: +492394/245680100, Email: firstname.lastname@example.org
9. Contract text storage
We save the contract text and send you the order data and our terms and conditions by e-mail. You can also view and download the terms and conditions on this this page. Your past orders can be viewed in our customer login.
10. Contract language
The language available for the contract is English.
11. Scope of Revocation
The cancellation policy applies exclusively to consumers.
12. Delivery to non-EU countries
Deliveries to non-EU countries incur additional duties, taxes and fees. For more information on tariffs, see for example http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE und zur Einfuhrumsatzsteuer unter http://auskunft.ezt-online.de/ezto/Welcome.do, sowie speziell für die Schweiz unter http://xtares.admin.ch/tares/login/loginFormFiller.do.
13. Fulfillment and jurisdiction
Place of fulfillment is Altena Germany. For all disputes arising from the contractual relationship, if the purchaser is a registered trader, a legal person under public law or a special fund under public law, the claim must be brought to the court which is responsible for our head office. We are also entitled to sue at the customer's headquarters.
Right of revocation
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must provide us with a clear statement (eg a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than 14 days after the day we receive back from you any goods supplied or (if earlier) 14 days after the day you provide evidence that you have returned the goods or if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- Contracts for the supply of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.
15. Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG
The European Commission provides an online dispute resolution (OS) platform that you can find here: http://ec.europa.eu/consumers/odr/. We are unwilling and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.